GENERAL QUESTIONS – IN-HOUSE PRINTING
Is it a pre-order?
Nope! I print all vinyl, faux leather, and canvas in-house at my studio in South Vancouver — it’s not a pre-order.
Are all the prints uploaded on the new site?
Not yet. I have over 10,000 prints to upload, and I’m adding new designs daily.
What materials are available right now?
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Litchi 1mm faux leather / vinyl
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Smooth 1mm faux leather / vinyl
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Oxford Waterproof Canvas 600D
What is your TAT (Turnaround Time)?
Please check the current turnaround times listed in the website menu, as they may vary based on workload and materials.
This is a one-person shop, so things may take a bit longer — thank you for your patience and support!
What sizes do you offer?
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Sampler – 4” wide x 11” tall — Vinyl Only
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Standard – 8.5” wide x 11” tall — Vinyl Only
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Mini Roll – 23" wide x 12" tall — Vinyl Only
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Roll – 53" wide x 12" tall — Vinyl Only
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Half Yard – 53" wide x 18" tall — Vinyl & Oxford
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Big One – 53" wide x 23" tall — Vinyl Only
How do I scale the print?
You can select the scale using the dropdown menu on each listing, or write your desired size in the comments box. Each listing includes instructions.
Is your material compatible with domestic sewing machines?
Yes! All materials — including canvas — are domestic sewing machine friendly.
Can I custom print my own files?
Yes. Look for the listing called "Print Your Own Prints" — you can upload your file there.
Will you reuse my file?
No. I will never reuse your file unless I have a licence to print it.
How do I request colour matching?
Use the comments box on the print listing.
For example, if you want one printed design and one matching solid, add a quantity of 2 and write:
“1 print, 1 matching [colour name]”
SHIPPING
How do you ship?
We ship using Canada Post, Stallion Express, and Sendle (by request only).
Canadian Orders
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$8 CAD – Small Parcel with tracking (under 500g)
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$18.49 CAD – Flat Rate Parcel with tracking
USA Orders
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$8 CAD – USPS Ground Advantage (up to 300g)
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$17 CAD – USPS (typically used for heavier items)
All orders are shipped in mailers or boxes, depending on size.
There are no tariffs or customs fees for U.S. orders — parcels cross the border before entering the USPS system and are treated as domestic shipments.
Will the rolls be shipped rolled up?
Yes. All rolls are shipped rolled, except for the Big One, which will be folded for easier shipping.
Can I pick up my order?
Yes. Pick-up is available from my studio in Vancouver, BC.
Choose “Pick Up” at checkout and I’ll contact you to arrange a time.
Can I combine orders?
Absolutely. You can combine orders from both sites or across multiple orders.
Just select "Add to Order" at checkout.